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Return of goods

Return of goods

Return of goods is always possible within 14 days counting from the day of delivery. 

For the Netherlands and Belgium click on the link:

Return of goods in the Netherlands

For germany click on the link:  

Return of goods out of Germany

For all other european countries:

Below you find the rates for returns of goods by using our return service. These rates are valid when you deliver your package to a service point near you. If you want the package to be picked up at your home (or another place), we ask an additional surcharge of € 2.50. Returns are delivered to us within 3 - 6 days.

bulgaria (bŭlgariya)€ 8,00
Denmark (Danmark)€ 7,50
United Kingdom €7,50
Estonia (Eesti)€ 8,00
Finland (Suomi)€ 7,50
France€ 5,00
Greece (Ελλάδα)€ 8,00
Hungary (Magyarország)€ 8,00
Ireland (Éireann)€ 7,50
Italy (Italia)€ 7,50
Croatia (Hrvatska)€ 8,00
Latvia (Latvija)€ 8,00
Lithuania (Lietuva)€ 8,00
Monaco€ 6,00
Austria (Österreich)€ 6,00
Poland (Polska)€ 8,00
Portugal€ 7,50
Romania (România)€ 8,00
Spain (España)€ 7,50
Czech Republic (Česká republika)€ 8,00
Sweden (Sverige)€ 7,50

How does it work if i want to use this service:

You follow the instructions on this site. After you have entered the requested information and the payment, you will receive a code that will be scanned at the servicepoint in your area or shown to the driver who will pick up your return shipment. 

Of course you can send your return of goods to us on your own initiative. In this case you pay the local rates.

 If you send it by yourself. Please use the adress as given below


Diepenveenseweg 20

8121PN  Olst



Customers who paid their order by Paypal can in many cases declare the costs of "return of goods" by Paypal. This service of Paypal is for many countries but for each country there are different conditions. If you want to use this service from Paypal, please inform yourself on your local Paypal site or call them at their helpdesk.